Your privacy is our priority. This document transparently explains how tradisibet collects, uses, stores, and protects your personal information when you use our platform.
Our Privacy Commitment
Every decision we make regarding player data is grounded in these six core principles — because your trust is our most valuable asset.
All data transmitted between your device and tradisibet's servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
Tradisibet never sells, rents, or shares your personal information with third parties for marketing purposes. Your data remains yours — we use it solely to improve our services.
You have full rights to access, update, transfer, or request deletion of your personal data at any time by contacting our team.
Your data is stored on servers protected by layered access controls, advanced firewalls, and round-the-clock security monitoring to prevent any unauthorized access.
Our privacy practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards applicable to the online entertainment industry.
We will notify you promptly should any security incident involving your data occur, along with the steps taken to address it.
Important Note: This Privacy Policy applies to all users of the tradisibet platform. By using our services, you agree to the data collection and usage practices described in this document.
Tradisibet values the privacy of every player who uses our platform. This Privacy Policy ("Policy") clearly and transparently describes how we collect, process, store, and protect your personal information when you register, login, or use any of the services offered on tradisibet.
We understand that your personal information is sensitive and valuable. As such, we only collect data that is genuinely necessary to deliver our services effectively, meet legal requirements, and provide you with a better gaming experience. We will never sell, rent, or misuse your data for our own benefit or that of any third party.
This policy applies to all tradisibet service channels, including the official website, mobile app (where applicable), live chat, support email, and all other digital touchpoints between you and our platform. Players under the age of 21 are not permitted to use this platform, and we do not knowingly collect data from individuals below that age limit.
Tradisibet collects information from you through several different methods, depending on how you interact with our platform. The following are the categories of information we collect:
| Data Category | Primary Purposes | Retention Period |
|---|---|---|
| Identity Information | Account Verification & KYC | Throughout the active account period + 5 years |
| Financial Information | Transaction Processing | 7 years (audit requirements) |
| Game Data | Security & dispute resolution | 3 years |
| Technical Logs | Security & fraud detection | 12 months |
| Communication Data | Customer Support Records | 2 years |
Tradisibet uses your personal information only for lawful, necessary, and clearly stated purposes as described in this policy. The following are the primary purposes for which your data is used:
tradisibet does not use your data for third-party advertising or sell your behavioural profile to any marketing company.
Tradisibet does not sell or disclose your personal information to third parties except in limited circumstances with clear justification, as follows:
We work with selected third-party service providers to operate our platform, including payment gateway providers, licensed game software providers, and secure cloud services. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by tradisibet.
Tradisibet may share your information with government authorities, law enforcement bodies, or regulatory agencies when:
In the event of a merger, acquisition, or transfer of tradisibet's business assets, player information may be transferred to the relevant entity. You will be notified in advance should such an event occur, and your rights under this policy will continue to be protected.
tradisibet will never share your information with advertisers, data brokers, or any party that has no direct connection to the operation of our services.
The security of your personal information is tradisibet's top priority. We implement multiple layers of technical and procedural protection to ensure your data remains safe from unauthorized access, disclosure, alteration, or destruction.
In the event of a data breach involving your personal information, tradisibet is committed to notifying you in a timely manner in accordance with applicable legal requirements. We will clearly explain what occurred, what data may have been affected, and the steps we are taking to address the situation and protect you going forward.
Tradisibet uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse how players use our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie preferences through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality or user experience of the tradisibet platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the tradisibet privacy policy, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or outdated personal information.
You may request deletion of your personal data, subject to applicable legal retention obligations.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for specific purposes, including marketing communications.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
To exercise any of the above rights, please contact the tradisibet customer support team. We will process your request within 30 business days from the date of receipt.
Tradisibet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulatory obligations.
Generally, account information and financial transaction records are retained for a minimum of seven (7) years after account closure to comply with financial and audit regulatory requirements. Technical data and system logs are typically kept for a shorter period of 12 to 24 months.
When data is no longer needed and there is no legal obligation to retain it, tradisibet will securely delete or anonymize it using industry-approved procedures. You may contact our team for more information on specific retention periods for particular data categories.
The tradisibet platform may contain links to or be integrated with third-party services such as licensed game providers, payment gateways, and analytics tools. Please note that this privacy policy applies solely to the tradisibet platform and does not cover the privacy practices of those third parties.
Every third-party provider we work with is carefully selected and required to meet high standards of data security and privacy. Nevertheless, we recommend that you read each provider's privacy policy separately for a more complete understanding of how they handle your data.
Tradisibet is not responsible for the privacy practices or content of third-party websites or services that may be accessible through our platform. Your use of such services is at your own risk and discretion.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, please do not hesitate to contact us. Our Data Privacy Officer team is ready to assist you.
You can reach us through the following methods:
We are committed to handling every privacy inquiry with seriousness, professionalism, and within a reasonable timeframe. Your trust in tradisibet is a responsibility we carry with full dedication.
This Privacy Policy may be updated from time to time. Any significant changes will be communicated via the platform, and the update date will be displayed at the top of this document.
Join the tradisibet Player Community
You now have a clear picture of tradisibet's commitment to your privacy and data protection. Our platform is built on a foundation of trust, security, and transparency — so you can focus on enjoying your entertainment without any concerns.
Register your account today and experience safe, fair, and enjoyable gameplay alongside thousands of Malaysian players who have trusted tradisibet as their platform of choice.